Version date: June 29, 2014
YOUR PET HAS TO BE AT THE AIRLINE AT LEAST 4 HOURS PRIOR TO FLIGHT. These are the requirements of all airlines (some demand longer). They are considering the safety of the pets, and the passengers - it is quite apart from our service, and is unavoidable.
WHY? Trained airline employees known as "load masters" enter the individual kennel dimensions and weights in to their computer schematic. These computer models constantly recalculate fuel requirements to safely make the journey, estimate oxygen requirements of your pet, and the people on board, distances away from hazardous cargoes, as the airline's warehouse receives each piece.
WHERE DO MY PETS GO IN THE AIRPLANE. Your pet will travel in a pressurized, heated, and oxygenated cargo compartment located just below the passenger compartment. Each kennel is tied tied down individually on to rafts that are firmly fixed to the deck. Many pets might be on a flight, and there may also be other live cargo such as bees, day old chicks, lobsters, fish, horses, even a tiger or two in the belly of the aircraft with (but away from) machinery, antique cars, gold bars, and the passenger's luggage.
Since September 11th, safety screening has become more stringent, taking more time to accomplish as crates and boxes are X-Rayed, and/or searched (your pet and kennel is searched).