Shipping to Canada
Yes we handle imports to Canada. YOU MUST PRE-ADVISE US BY AT LEAST THREE WEEKS of your intent to fly your pet to Canada. We accept no pets that are just dumped in Toronto without our acceptance. In Toronto, a customs broker has to look at the paperwork for the pet, and they estimate what Canada Customs is expected to charge. PetFlight must receive your payment by bank to bank transfer no closer than 1 week prior to the proposed flight.
Version date: February 9, 2015
IMPORT PERMIT. We do not handle pets under 9 months of age. Be aware that you must apply for an import permit for all animals 9 months of age and under, which travels with the pet, otherwise customs will put the pet on a returning flight immediately, and at your own cost.
TORONTO TERMINAL FEE. The airline's chosen warehouse will charge arrival fees on a sliding scale depending on size and weight, but will cost you no less than $90.00
CBSA (CFIA) CHARGE. A minimum $45.00 pet inspection, and veterinary paperwork checking fee.
CUSTOMS CLEARANCE. If you exported the pet from Canada and have a copy of the air waybill that exported it, and at least one Canadian vet certificate prior to export, you pay only the customs entry fee; otherwise, customs charges 13% HST on the value of your pet. Choosing to confound Customs an inappropriate value, or misrepresenting, you will be charged what they feel like. In Toronto, choosing to employ a Customs Broker on your behalf, they charge $200.
DELIVERY. We offer delivery from within the Toronto city limits, to as far as Ontario takes us, at a sliding scale for the distance traveled, and the time involved to get there, and to return again.
BOARDING. Boarding fees may apply if a flight arrives too late to be delivered that night. Flight arrivals after 6pm run the risk of being boarded over night at the airline's choice of facility, at $500/night if the pet cannot be customs cleared and removed before the warehouse closes - there's about a 40 minute (round trip) drive between Customs and most airline warehouses.
ONFORWARDING TRANSFERS. These are more tricky to deal with in the extreme temperature conditions of summer, when airlines can and often do embargo flights to live cargo when temperatures exceed 35C. Many flights leave early in the morning (6am-7am-8am) and must be at the airline warehouse 2 hours prior (4am-5am-6am) requiring over night boarding, and out of hours work, by other parties to the move (not just ourselves). Ask for our estimate.