Version date: October 1, 2016
Importing kittens & puppies under 9 months of age requires an import permit. We do not handle any cats or dogs under 9 months of age. It is cheaper (by about $600) for you to customs clear your own pet(s) in to Toronto without the requirement of a customs broker - you pay the import charge, you pay the airline warehouse, you do all the customs clearance work, and you take your pet(s) home with you. For any pet shipper to quote import in to Toronto, a Customs Broker must be additionally employed, and they require information to determine the value of the pet, and they require documents signed. We require you to use an IPATA agent to ship your pet to us, they must pre-advise us of shipment at least THREE WEEKS prior to flight, with documents (as we request), and our invoice must be paid by email transfer at least TWO WEEKS prior to flight to Toronto. Please read our import page to familiarize yourself with Canadian demands.