Answererd kennel questions
IS THE KENNEL SIZE IMPORTANT? YES! Extremely!
Version date: July 16, 2014
Airline training regarding the proper kennel size for the weight, and dimensions, of the pet inside it , demand scrupulous attention. The time is passed where an owner tells a pet shipper that 'Pookey' has been all over the world, since he was a puppy, and loves being a pair of eyes pressed in to a mat of fur bulging out the kennel. You are paying for the pet shipper's knowledge, so give the breed, and accurate dimensions of your pet, and they will tell you what size kennel the airline will accept.
AIR VENTS In accordance with all airlines, we fly pets in kennels that have air vents in the top half of the kennel only. Kennels with vents from top to bottom are not acceptable, such as the Compass, and Petmate Navigator series (with the exception of the 48" Petmate Shuttle). Kennels with doors that open vertically are also not acceptable (such as Kong), or a top opening gate. Please refer to the picture at the top.
BRACHIOCEPHALIC These are snub nosed pets like Pugs, and Pekingese. They require a larger kennel size (than normal), to be accepted by airlines who will take them.
Ground to top of head
Nose to Bum
If pet is obese
Boston Terriers, Boxers, Bulldogs, Bullmastiffs, Chow Chows, Chin, Dutch Pugs (Mopshund, Carlino) English Bulldogs, English Toy Spaniels (King Charles Spaniels), French Bulldogs, Lhasa Apso, Neopolitan Mastiffs, Mastiffs, Pekingese, Pugs, Shar-Pei, Shih Tzu, Staffordshire Bull Terriers, and Tibetan Spaniels.
DOG IS OVER SIZE If the extra large kennel is still too small for your dog, the Toronto IATA approved kennel maker will make one in wood. They will require that you bring your dog to their warehouse, suitably muzzled, to properly measure, thus avoiding misunderstandings, and misinterpretations.
It doesn't matter what pet shipper you use, if the airline sees that a pet is too large for the kennel it is in, they will refuse it, until a larger kennel is purchased, and the additional air freight has been paid on the spot. This is why we ask you to measure your pet very carefully. We know what the airline is going to accept - it's one of those things you pay us to know. If you have your own kennel, we may ask you to email a photograph of it to us. If at any time we say that a kennel size is too small for your pet, IT IS TOO SMALL. If we say it is too old, or to broken, or not acceptable, it has to be replaced, and we will replace it at your cost.
RENTAL KENNELS. NO.
AT THE AIRPORT. Knowledgeable airline employees look over the size of pet in the size of kennel, and run through a checklist of items; however, there is at least one airline that requires a pet is actually removed from the kennel, in order for the airline attendant to eyeball the size of the pet (standing next to it) compared to the dimensions of it's kennel. In an environment where the noise of forklift trucks smashing, crashing, banging, hooting, beeping, and dropping steel, is enough to scare any animal to flight - for your pets safety, PetFlight does not book with any airlines who demand a pet is removed from it's kennel so they can eyeball the size of pet against it's kennel.
BANNED BREEDS: In countries you want to send to, some breeds are considered too dangerous to the public, for them to be permitted entry. Regardless how kooky, silly, adorable, and fun your dog is, if the country officials deem your dog is a banned dog breed, it may be returned at your expense, or destroyed upon arrival in to that country. We want to avoid this, so it is imperative that certain dog breeds (and mixes thereof) are declared properly to us at the quoting stage. Air Canada has decreed that they will carry some of these breeds, if the country they are going to will accept them; however, they must go in purpose built wooden kennels pursuant to IATA code. The airlines only accept a wooden kennel is made by the authorized kennel maker in Toronto, who will require that you bring your dog to their warehouse, suitably muzzled, to properly measure, thus avoiding misunderstandings, and misinterpretations. Banned breeds include (but are not limited to):
Akbash, American bulldog, American Staffordshire Terrier, APBT, American pit bull terrier, Am Staff, American Staff, American Stafford, American Staffordshire bull terrier, American Staffordshire terrier, Bandog, Bandogge, Beauceron, Bull mastiff, Bull Terrier, Briard, Chinese Fighting Dog, Dogo Argentino, Dogue de Bordeux, Dobermann, Estrela Mountain Dog, Fila Brasiliero, ISBT, Irish Staff, Irish Stafford, Irish Staffordshire bull terrier, Irish Staffordshire terrier, Komondor, Kuvasz, Maremma, Mastiff, Neopolitan Mastiff, Pyrenean Mastiff, Pyrenean Mountain Dog, Rottweiler, Roman Fighting Dog, Tibetan Mastiff, Tosa, PBT, Pit bull terrier, Staffordshire Bull Terrier, Spanish Mastiff, European herding breeds
BREED MIXES If you're not sure what mix dog you have, and bought it from (for example) the pound, or had it given to you, the first person you should ask is your vet; however, even vets can be a bit mystified. Try looking on Wikipedia, and match your dogs look, to the pictures provided. Under no circumstances should you ever misdeclare a breed when it is on the banned breed list. If you have concerns about the predominant breed of your dog, contact the CFIA office, and provide them with pictures of your dog, asking them their opinion, AND request the overseas country (where you intend to send the dog), to agree they will accept your dog in to their country.
American Burmese cats, Exotic shorthair cats, Himalayan, Persian, American Wirehair, British Shorthair, Colorpoint Persian, Scottish Fold
MEASUREMENT You must measure your pet accurately, in inches, from tip of the nose to his bottom, from the top of his head (or of his ears) to the ground (standing on all four paws). Don't give us to withers, the head is an important part of your pet. Weigh the pet in pounds (vets have weigh scales if you don't). It is understood some cats and dogs are really quite impossible to hold down long enough to stretch a tape measure the length, and height of them; but it is really very important, and these numbers determine far too much for you to get it wrong. Please take your time, and get it right, then email Petflight so we can decide the correct size kennel for your pet.