Version date: July 16, 2014
IS THE KENNEL SIZE SO IMPORTANT? YES! Extremely! Airline personnel look scrupulously at the dimensions, breed, weight, and age of your pet, inside the kennel. The airline official, who checks your pet in, will refuse any pet that is incorrectly kenneled. You gain nothing when they refuse to fly your pet, because the kennel is wrong.
BRACHIOCEPHALIC These are snub nosed pets like Pugs, and Pekingese. They require a larger kennel size (than normal), to be accepted by airlines who will take them.
Ground to top of head
Nose to Bum
If pet is obese
Boston Terriers, Boxers, Bulldogs, Bullmastiffs, Chow Chows, Chin, Dutch Pugs (Mopshund, Carlino) English Bulldogs, English Toy Spaniels (King Charles Spaniels), French Bulldogs, Lhasa Apso, Neopolitan Mastiffs, Mastiffs, Pekingese, Pugs, Shar-Pei, Shih Tzu, Staffordshire Bull Terriers, and Tibetan Spaniels.
DOG IS OVER SIZE If the extra large kennel is still too small for your dog, the Toronto IATA approved kennel maker will make one in wood. They will require that you bring your dog to their warehouse, suitably muzzled, to properly measure, thus avoiding misunderstandings, and misinterpretations.
It doesn't matter what pet shipper you use, if the airline sees that a pet is too large for the kennel it is in, they will refuse it, until a larger kennel is purchased, and the additional air freight has been paid on the spot. This is why we ask you to measure your pet very carefully. We know what the airline is going to accept - it's one of those things you pay us to know. If you have your own kennel, we may ask you to email a photograph of it to us. If at any time we say that a kennel size is too small for your pet, IT IS TOO SMALL. If we say it is too old, or to broken, or not acceptable, it has to be replaced, and we will replace it at your cost.
RENTAL KENNELS. NO.
AT THE AIRPORT. Knowledgeable airline employees look over the size of pet in the size of kennel, and run through a checklist of items; however, there is at least one airline that requires a pet is actually removed from the kennel, in order for the airline attendant to eyeball the size of the pet (standing next to it) compared to the dimensions of it's kennel.
AIR VENTS In accordance with all the airlines, we fly pets in kennels that have air vents in the top half of the kennel only (and not in the roof). Kennels with vents from top to bottom are not acceptable, such as the Compass, and Petmate Navigator series. Kennels that open vertically are also not acceptable (such as Kong manufactured), or a top opening gate. Please refer to the picture of a kennel on this page.
Akbash, American bulldog, American Staffordshire Terrier, APBT, American pit bull terrier, Am Staff, American Staff, American Stafford, American Staffordshire bull terrier, American Staffordshire terrier, Bandog, Bandogge, Beauceron, Bull mastiff, Bull Terrier, Briard, Chinese Fighting Dog, Dogo Argentino, Dogue de Bordeux, Dobermann, Estrela Mountain Dog, Fila Brasiliero, ISBT, Irish Staff, Irish Stafford, Irish Staffordshire bull terrier, Irish Staffordshire terrier, Komondor, Kuvasz, Maremma, Mastiff, Neopolitan Mastiff, Pyrenean Mastiff, Pyrenean Mountain Dog, Rottweiler, Roman Fighting Dog, Tibetan Mastiff, Tosa, PBT, Pit bull terrier, Staffordshire Bull Terrier, Spanish Mastiff, European herding breeds
BREED MIXES If you're not sure what mix dog you have, because (for example) you bought it from the pound, or had it given to you, it is important to know, before shipping one out of the country. Saying the dog is a mutt, is not good enough. The first person you should ask is your vet; however, even vets can be a bit mystified. Try looking on Wikipedia, and match your dogs look to the pictures provided. If it looks like it might be a banned breed, and the vet doesn't know if it is or not, contact Accu-Metrics (located in Toronto, Canada, and all across North America) for a full breakdown of your dogs DNA identification. Under no circumstances should you ever mis-declare a breed when it is on the banned breed list.
American Burmese cats, Exotic shorthair cats, Himalayan, Persian, American Wirehair, British Shorthair, Colorpoint Persian, Scottish Fold
know the average breed dimensions and weights, but you want to know how much your specific pet will cost to fly, so WE NEED TO KNOW WHAT THE DIMENSIONS OF YOUR PET(S) ARE. Please measure accurately, in inches, from top of nose to bottom, from the top of the head (or ear tips) to the ground (standing on all four paws) - NOT to withers (the head is an important part of your pet). Weigh the pet(s) - vets have weigh scales if you don't. It is understood some cats and dogs are really quite impossible to hold down long enough to stretch a tape measure; but it is very important we get these numbers - they determine far too much. Please take your time. Get it right.
MEASUREMENT Of course we
Please use our quote request form. Include your pet DIMENSIONS. The age, weight, breed, and dimensions decide the correct kennel size for your pet. You may have your own kennel, might have just purchased one, but you are paying for our experience in what the airline will accept.
BANNED BREEDS: In countries you want to send to, some breeds are considered too dangerous to the public, for them to be permitted entry. Regardless how kooky, silly, adorable, and fun your dog is, if the country officials deem your dog is a banned dog breed, it may be returned at your expense, or destroyed upon arrival in to that country. We want to avoid this, so it is imperative that certain dog breeds (and mixes thereof) are declared properly to us at the quoting stage. Air Canada has decreed that they will carry some of these breeds, if the country they are going to will accept them; however, they must go in purpose built wooden kennels pursuant to IATA code. The airlines only accept a wooden kennel is made by the authorized kennel maker in Toronto, who will require that you bring your dog to their warehouse, suitably muzzled, to properly measure, thus avoiding misunderstandings, and misinterpretations. Many countries have a different list of banned breeds, but they include (not limited to):
In an environment where the noise of forklift trucks smashing, crashing, banging, hooting, beeping, and dropping steel, is enough to scare any animal to flight - for your pets safety, PetFlight does not book with any airlines who demand a pet is removed from it's kennel so they can eyeball the size of pet against it's kennel.
Answering kennel questions